Napoleon Prestige Pro 500 RSIB
Napoleon Prestige Pro 500 RSIB
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The Prestige PRO™ 500 Propane Gas Grill with Infrared Rear and Side Burners is a professional style grill, built with high-quality, high-performance features making grilling easy and impressive. A shining stainless steel body provides durability against the elements while chrome details add a touch of luxury. Inside; the same high-quality stainless steel is used for the cooking grids, tube burners and sear plates. An industry first proximity light detects your presence and you'll know it's a Napoleon with those iconic WAVE™ cooking grids for those distinctive grill marks. Grill steak like the PROs using the high heat infrared side burner to create the perfect sear. Illuminated cooking area and interior storage, soft close doors and spacious side shelves are just a few of the features. The LED Spectrum NIGHT LIGHT™ Control Knobs have near limitless color options making night-time entertaining a breeze, and they also glow red when the gas is left on as a safety feature.
This grill qualifies for FREE Local Delivery, Assembly & Set Up!
Or FREE Shipping to non-local customers!
INTERIOR GRILL LIGHTS
Interior halogen lights illuminate the cooking surface for night-time grilling.
INTEGRATED ICE BUCKET AND CUTTING BOARD
Turn this side shelf into a drinks station or use for marinating. The integrated cutting board allows for easy prep.
INSTANT JETFIRE™ IGNITION
This innovative and easy to use ignition system shoots a jet of flame to light each gas burner individually for quick start-ups.
ACCU-PROBE™ TEMPERATURE GAUGE
Accurately gauges the temperature of your grill for optimal temperature control when BBQing.
DUAL-LEVEL STAINLESS STEEL SEAR PLATES
The staggered set up creates even heat distribution and protects the burners.
INSTALLATION NOTE
INSTALLATION NOTE
Our lighting products are designed for easy and reliable installation. Depending on the model, your item will either be hardwired directly into your mains electricity or simply plug into a standard wall socket.
If your product is hardwired (please refer to “Power Supply” above), we recommend installation by a qualified electrician to ensure safety and optimal performance.
For plug-in models, no special installation is required—just connect to a standard outlet and enjoy.
Detailed installation instructions are included in the manual provided with your product.
QUALITY GUARANTEE
QUALITY GUARANTEE
At Elm & Harlow, quality is at the core of everything we do.
Each piece is carefully selected and undergoes strict quality control to ensure it meets our high standards and your expectations.
SHIPPING & DELIVERY
SHIPPING & DELIVERY
We deliver across the United Kingdom using trusted partners.
Orders are processed within 1–2 business days (Mon–Fri).
Delivery typically takes 4–6 business days, for a total delivery time of 5–8 business days.
Free shipping is available across the UK.
Once dispatched, you’ll receive a tracking number. Please allow 1–2 business days for tracking updates.
RETURNS
RETURNS
Changed your mind? Not completely satisfied? No problem.
You can return your item within 30 days of receiving your order.
Our returns process is simple, fast, and hassle-free.

LIMITED-TIME OFFER
Enjoy 15% OFF when you purchase 2 items.
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30-DAY RETURNS
FREQUENTLY ASKED QUESTIONS
We’re here to help and answer any questions you may have.
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How long does delivery take?
Orders are processed within 1–2 business days and delivered within 4–6 business days after that — so you can expect your order within 5–8 business days in total. Free shipping on all UK orders.
What's your return policy?
You have 30 days from delivery to return an item, as long as it's unused and in its original packaging. Return shipping is covered by the customer, except for faulty items or errors on our end — those are on us.
Will I be charged any customs or import fees?
No, there are no additional customs fees or hidden charges for UK deliveries. The price you pay at checkout is final.
Are your hardwired lights safe to install myself?
For hardwired products, we recommend installation by a qualified electrician. Plug-in products require no special installation and are ready to use straight away.
What if my item arrives damaged or faulty?
Contact us immediately at support@retroreal.co.uk with photos, and we'll arrange a replacement or full refund at no extra cost to you.
